Find out more about Calcom’s 9 transformation programmes.

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Employee EngagementEmployee engagement
Leadership DevelopmentLeadership Development
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New CustomerNew Customer
New BusinessNew Business
Customer RetentionCustomer Retention
Culture and BehaviourCulture and Behaviour
PerformViewPerformView

Calcom Blog

  • Sales Strategy Concept Image

How can customer service contribute sales?

Customer service teams greatly enhance their business value if they deliver sales.  But there’s more ways to contribute beyond cross and up-selling, as Natalie Calvert explains. […]

  • Frau kauft online mit dem Tablett ein

Online shopping to top $4.7 trillion

Businesses must ensure their customer service capabilities are in order to capitalise on the online spending bonanza unfolding towards the end of the decade.  […]

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