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Mover and Shaker

Customer Strategy magazine May interviews Natalie Calvert Calcom's Founder and Managing Director.

CoachWORKS!™

Calcom launches its new and exciting programme for team leaders and contact centre teams.

We are members of...

Congratulations to Mandy Scott-Hopkins from O2 who won the CCMA Learning Champion of the Year

Developing great customer management teams

Calcom creates and delivers high impact learning and consultancy solutions for contact centres and customer management organisations. We know how service and sales operations can be transformed through their managers and staff, whilst significantly increasing customer experience. Calcom will totally ensure your business goals are exceeded and that your employees shine.

Our philosophy is that great people deliver great customer experiences which in turn make great organisations.

The Calcom Professional Certificate in Contact Centre Management & Strategy™

NEXT COURSE STARTS 3rd and 4th April 2008

Leadership Capability

Working with Calcom saves a leading UK financial services organisation £140m.

Calcom clients

Calcom Clients